15 Times The Customer Was Definitely Not Right
More often than not, the customer is completely wrong.
If you haven't been living under a rock, then there's a high probability you have heard the phrase, "the customer is always right." The phrase originated all the way back in 1909 by Harry Gordon Selfridge, the founder of Selfridge’s department store in London. The idea was that customer complaints should be treated seriously so that customers do not feel cheated or deceived.
Over the course of the following century, it became increasingly apparent how problematic the phrase was, or is, since it's still used today, most commonly by customers who are most definitely wrong. Abusive, dishonest, deceitful customers with unrealistic expectations and a poor sense of grounded reality will always be at the top of the list, shouting for all to hear, "THE CUSTOMER IS ALWAYS RIGHT."
If you've worked in customer service, then today's examples of customers who are clearly very, very wrong should help you feel at least mildly vindicated.
Not all problems can be solved.
This one, however, was very easy to solve: bill them for emotional labor.
ImgurThis one actually pisses me off.
How do you know so little about Legos?
RedditI have so many questions.
And most of them are to the tune of, "How stupid can one person be?"
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There is maybe a chance.
I mean, not really, but we can all dream.
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"Customer disagrees with physics."
Sounds about right.
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Sometimes you get precisely what you ask for.
Oops.
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That's SOME compensation.
Some customers will just go straight for the pot of gold.
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So, it turns out "blinker fluid" stories aren't just bad jokes...
People believe it's a real thing.
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Welcome to the 21st century...
Where nobody knows what a bay leaf is anymore...
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What next, no sharks with laser beams on their freakin' heads?
Live a little.
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...You don't say?
Who knew that's how sunroofs work?
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Don't be this person.
Don't be any of these people. Just don't.
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Math is hard, kids; stay in school.
The most important word is "additional," and it does not mean to add the two 30% together.
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Yum!
I'm not even mad; I'm actually impressed.
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At the top of the list of "People never to take advice from," we have this person.
Enjoy your chunky milk.
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