Bad Tips Can Affect Delivery Time — DoorDash Driver Claims And Shows An Order That's Been Waiting For More Than An Hour To Be Picked Up
No tip - your food waits...
Sadly, workers in the service industry have to rely on tips to make a living. Their base pay is extremely low, and, in essence, business owners expect their customers to pay their workers.
That's unheard of in any other industry. What's even sadder is that this practice makes service workers prioritize good tippers.
A DoorDash driver spilled the soda and used TikTok to demonstrate how tipping on the app affects the delivery time of your order. Sto Rmy (@seasonedcaucasion), a TikTok creator, began the video by stating that she understands why some people do not tip and that no one should make excuses because of it.
Instead, she only wanted to make folks recognize that this could be the cause of their food arriving cold. The customer's meal had been sitting at McDonald's for an hour.
The reason was that the customer didn't tip. Until DoorDash boosts its base pay to a level that drivers find acceptable even without a tip, things are not going to improve.
Drivers know that tipping before the actual service is frustrating, but they have no choice. The delivery payout increases by $0.50 every time a Dasher declines the order, so it will ultimately be large enough for a vehicle to pick it up.
But that can mean hours...
A DoorDash driver recently posted a TikTok about an order that lingered for an hour at a McDonald's before she picked it up.
seasonedcaucasionAnd the reason was:
seasonedcaucasionThere was a bunch of food.
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The driver used to work at McDonald's.
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And she could see that the meals were prepared at 12:15.
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She was surprised to hear how long the meals had been waiting.
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And then she realized:
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More than an hour? Only one thing could cause that...
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Yes.
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No tip! The base pay for a delivery is just $2. Drivers will first make deliveries with good tips.
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Because they have to prioritize to make money.
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Her video went viral:
So she released another one to clarify:
Customers agree to a delivery fee and set the tip when they place an order at one of the restaurants on DoorDash. The app then sends orders to drivers who have signed up for it.
Once an order is accepted, someone drives to the restaurant to pick it up and deliver it to the customer. DoorDash's base contribution for each order is called base pay.
Depending on the projected time, distance, and attractiveness of the order, it normally ranges from $2 to $10. Dashers are paid more for deliveries that require them to travel a greater distance, are likely to take longer, and are less popular among Dashers.
This number remains constant regardless of how much the customer tips.
People commented on the video:
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People who work in delivery knew what the Dasher was talking about.
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Seems fair.
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Companies can always afford to pay more, but they don't...
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Another Dasher confirms:
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The idea is good, but the companies will never go for it...
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You want service, you have to pay...
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Makes sense...
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The difference between bribes and tips...
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Every story has two sides...
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However, if the reward is too low and Dashers aren't interested in carrying it out, the payout increases by $0.50 each time a Dasher declines the order. So, it will ultimately be large enough for a vehicle to pick it up.
The issue is that the food inside is just waiting until that happens. Maybe the company should consider increasing the base payout for drivers.
But it's the customers who have to raise their voices...
