35 Of The Smartest And Most Hilarious Responses From Business Owners And Managers To Fake Reviews
Fake reviews are rampant online, so businesses need to counter them.
Almost everybody is aware that online reviews have overtaken word-of-mouth marketing. Whether you're getting a new haircut, fixing your bike, or trying out that new restaurant in town, the first thing you'll probably do is Google it.
Since it's so easy to access the internet, there are a plethora of phony ratings. People (even from rival companies) twist the truth to give the company a bad reputation.
According to The Transparency Company founder Curtis Boyd:
A bad review can make or break a business.
Such reviews can heavily impact a business, especially if the reviewer describes a detailed, terrible customer service experience. People look for reviews online because they're ready to buy or avail themselves of the services.
If they see that their needs won't be fulfilled, as described in the review, customers can easily look elsewhere. In concept, user reviews should be honest and provide accurate information about the places people want to explore, the services they want to test, and the products they want to purchase.
However, just as the internet may be an inexhaustible source of amazement, it is also full of shams.
Fortunately, we occasionally see that justice is served when business owners come across these inaccuracies and decide to do everyone a favor by clapping back at them.
Uh oh.
kaboomehThis person thinks they're better than the barber.
CallingYouForMoneyL-I-A-R.
justinmillerco
S*xual predators need to be exposed this way.
littlemeowcat
How can this be possible when the store isn't open yet?
your_dankesty
The name gives this "reviewer" away.
Trazer854
That suggestion is for the best.
Yoda1PositivityStar
Busted!
BRANN0N
Shady rival businesses do this.
reddit.com
Customer being a cheapskate.
CynicalCinderella
Former general manager insults his own work.
reignofterr0r
Why would you review a private residence?
_Idontknow_
He messed with the wrong person.
takeawaytrauma
Left a bad review because of her broken heart.
dannydevito77
Delivery personnel need to be careful of customers who unleash aggressive dogs.
takeawaytrauma
Customer who refuses to listen gives a bad review.
ItzPayDay123
After refusing to pay, the customer leaves a bad review.
Thelittelestsandwich
Rude guy leaves a bad review.
KappaBears
It was necessary for the staff to drive him away.
myameans
Parent leaves a bad review because the restaurant fired their son.
theoldesttwin
Rude customer thinks they can get revenge on the business.
Isneezepepsi
Customers want to get their revenge by leaving bad reviews.
Indianfattie
What's the point of leaving a bad review when everything was done correctly?
Chiss5618
Staff suggests Alcoholics Anonymous to the intoxicated friend.
PmMeBeer
A bad parent who doesn't want to own up to their fault.
besst
Customers aren't right all the time.
Sargatanus
Even people who are rejected for a job at the establishment get their revenge through fake reviews.
scistudies
What is this customer's problem?
Jimmyjohnsbitch
Even the best brake repair service can't satisfy such an unfair client.
freeballintompetty
Even delivery drivers write fake reviews.
LionsLioness
Entitled customer gets a clap back.
atlGnomeThief
Google and BBB are on the business's side.
kar816
Look who's talking.
daslederhosen
There's no such thing as a 12,000-pound dental service in this establishment.
MomoYaseen
Staff shows courtesy to a fake reviewer.
you-know-poo
The way people use the internet can be a headache for some businesses.
Aside from streamlining operations and fulfilling orders or providing services, they have a reputation to uphold. They need to perform extra work to keep the unfair reviews under control.
There's no way to control these fake reviews other than responding to them. If the business is doing great, it will attract more positive reviews and bury the unfair ones.
