Man Masquerades as Customer Service for Big Companies, Hilariously Trolls Complaining Karens

Boomers freak out over a fake customer service account.

Wesley Metcalfe has turned customer complaints into a running joke, and the results are as chaotic as you would expect. Under the name The Amazing Troll-Man, he pretends to be the customer service account for major brands and fires back at frustrated customers with deadpan nonsense.

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From McDonald's and Wendy's to Home Depot and beyond, his fake-brand replies have been making the rounds for years. The whole bit works because he sounds just believable enough to keep people talking, then takes everything in a completely ridiculous direction.

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Here are some of his funniest trolling moments with big companies.

Tesco

Man in customer service uniform holding phone, spoofing Virgin Media Tesco rivalsFacebook
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Virgin Media

Virgin MediaFacebook
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Tesco

Customer service prank scene, signage shows Tesco and Virgin Media, TGI Friday's nearbyFacebook
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TGI Friday's

TGI Friday'sFacebook
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WHSmith

Hilarious customer complaint parody, storefront logos include Tesco, TGI Friday's, Bumble, Virgin MediaFacebook
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The fake replies only get more absurd from here.

Bumble

Man masquerading as support agent, logos show TGI Friday's, WHSmith, Virgin Media, JD SportsFacebook
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Virgin Media

Virgin MediaFacebook
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JD Sports

Street prank montage with company logos, Bumble, Virgin Media, McDonald's, Tesco displayedFacebook
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He really commits to the bit.

Also, this is right up there with the AITA sandwich stand-off where colleagues argued over a lunch theft investigation.

McDonald's

Customer service impersonation gag, logos for Virgin Media, JD Sports, Tesco, Argos visibleFacebook
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Tesco

Prank customer service exchange, logos show JD Sports, McDonald's, Argos, Sainsbury'sFacebook
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Argos

Mock customer service confrontation, logos include McDonald's, Tesco, Sainsbury's displayed prominentlyFacebook

Sainsbury's

Sainsbury'sFacebook

Nobody is getting a serious customer service response today.

For the next workplace meltdown, see how reporting a stolen sandwich sparked a full office feud.

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