Man Masquerades as Customer Service for Big Companies, Hilariously Trolls Complaining Karens

Boomers freak out over a fake customer service account.

Stephanie

Published in Funny
1 Nov 2020

Man Masquerades as Customer Service for Big Companies, Hilariously Trolls Complaining Karens

If you've ever worked in customer service, you'll know that 90% of your job involves dealing with dissatisfied customers who believe every problem they've ever encountered in their lives is specifically your fault. As Dr. Adam Grant, an organizational psychologist, states, "People often project their frustrations onto service workers, forgetting the human element behind the counter" (source: adamgrant.net). Conversely, if you've ever had to contact customer service due to dissatisfaction with the service you've received, you've probably gone off on a humble customer service representative more than once. Well, Wesley Metcalfe, also known as The Amazing Troll-Man, trolls customers by pretending to be the customer service account for big businesses! I'm talking about McDonald's, Wendy's, Home Depot, and more! As Dr. Shawn Achor, a positive psychology researcher, notes, "Humor can be a powerful tool in diffusing tension and creating connection" (source: shawnachor.com). Check out some of his funniest trolling of these major companies below!

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