Man Masquerades as Customer Service for Big Companies, Hilariously Trolls Complaining Karens

Boomers freak out over a fake customer service account.

Wesley Metcalfe has turned customer complaints into a running joke, and the results are as chaotic as you would expect. Under the name The Amazing Troll-Man, he pretends to be the customer service account for major brands and fires back at frustrated customers with deadpan nonsense.

[ADVERTISEMENT]

From McDonald's and Wendy's to Home Depot and beyond, his fake-brand replies have been making the rounds for years. The whole bit works because he sounds just believable enough to keep people talking, then takes everything in a completely ridiculous direction.

[ADVERTISEMENT]

Here are some of his funniest trolling moments with big companies.

Tesco

Man in customer service uniform holding phone, spoofing Virgin Media Tesco rivalsFacebook
[ADVERTISEMENT]

Virgin Media

Virgin MediaFacebook
[ADVERTISEMENT]

Tesco

Customer service prank scene, signage shows Tesco and Virgin Media, TGI Friday's nearbyFacebook

TGI Friday's

TGI Friday'sFacebook

WHSmith

Hilarious customer complaint parody, storefront logos include Tesco, TGI Friday's, Bumble, Virgin MediaFacebook

The fake replies only get more absurd from here.

Bumble

Man masquerading as support agent, logos show TGI Friday's, WHSmith, Virgin Media, JD SportsFacebook

Virgin Media

Virgin MediaFacebook

JD Sports

Street prank montage with company logos, Bumble, Virgin Media, McDonald's, Tesco displayedFacebook

He really commits to the bit.

Also, this is right up there with the AITA sandwich stand-off where colleagues argued over a lunch theft investigation.

McDonald's

Customer service impersonation gag, logos for Virgin Media, JD Sports, Tesco, Argos visibleFacebook

Tesco

Prank customer service exchange, logos show JD Sports, McDonald's, Argos, Sainsbury'sFacebook

Argos

Mock customer service confrontation, logos include McDonald's, Tesco, Sainsbury's displayed prominentlyFacebook

Sainsbury's

Sainsbury'sFacebook

Nobody is getting a serious customer service response today.

For the next workplace meltdown, see how reporting a stolen sandwich sparked a full office feud.

More articles you might like