Manager Tells Worker To Clock Out If She Couldn't Work Due To Her Self-Diagnosed Anxiety, Asks If They're Wrong

"I told her that self-diagnosed anxiety isn’t a disability, so she can either do her job or leave."

Balancing empathy and workplace responsibilities can be challenging for any manager, particularly when dealing with mental health issues like anxiety. In this scenario, OP manages a small soap and lotion company with just nine employees.

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They noticed a pattern with their latest hire, who frequently claimed anxiety and stomach issues to avoid cleaning tasks. Anxiety is a common mental health issue, affecting about 40 million adults in the United States—it can cause significant distress and impair one's ability to function in various settings, including work.

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The employee's self-diagnosed anxiety led her to seek refuge in the break room, avoiding cleaning duties like taking out the trash. Initially, OP accommodated her, but after recognizing the recurring pattern, they asked her to trade chores with coworkers.

When no one agreed to trade on one occasion, and the employee still refused to perform her duties, OP told her to clock out if she couldn't work. This led to the employee quitting, threatening a lawsuit, and posting negatively about the company on social media, causing tension among the remaining staff.

The situation highlights the complexity of managing self-reported mental health issues in the workplace. While it's crucial to provide support, it's also important to ensure that all employees fulfill their responsibilities.

OP's actions aimed to maintain fairness and productivity but resulted in mixed reactions from the team. This case underscores the need for clear policies and open communication regarding mental health accommodations in the workplace.

Just take a look at this...

OP manages a small local and online soap and lotion business with nine employees and a storefront.

OP manages a small local and online soap and lotion business with nine employees and a storefront.Reddit
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Much cleaning falls on employees in their small warehouse; they only complain about eco-friendly products.

Much cleaning falls on employees in their small warehouse; they only complain about eco-friendly products.Reddit
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The Intersection of Mental Health and Workplace Expectations

The relationship between mental health and workplace expectations is increasingly recognized in psychological research. Studies show that employers who disregard mental health issues often create environments where employees feel unsupported.

According to research published in the Journal of Occupational Health Psychology, this leads to higher stress levels and decreased productivity.

Chores rotate so no one gets stuck with disliked tasks; this system works well for three years.

Chores rotate so no one gets stuck with disliked tasks; this system works well for three years.Reddit

The latest hire avoids cleaning duties, claiming anxiety and stomach issues, often retreating to relax instead.

The latest hire avoids cleaning duties, claiming anxiety and stomach issues, often retreating to relax instead.Reddit

Self-diagnosed mental health conditions can often be dismissed, but they still carry significant weight in the workplace. According to Dr. Dan Siegel, a renowned psychiatrist, "Mental health issues, even when self-identified, are valid and deserve attention and accommodation in professional settings." Ignoring these concerns can lead to greater workplace dissatisfaction and turnover, as highlighted by Dr. Brené Brown, who states, "When employees feel unheard or unsupported, it can create a toxic environment that ultimately affects productivity and morale."

Initially, she did the chores out of pity, but then the employee started trading tasks with coworkers.

Initially, she did the chores out of pity, but then the employee started trading tasks with coworkers.Reddit

On Friday, she avoided trash duty, claiming a panic attack; no coworkers agreed to trade tasks with her.

On Friday, she avoided trash duty, claiming a panic attack; no coworkers agreed to trade tasks with her.Reddit

The Importance of Empathy in Workplace Interactions

Empathy is a critical component of effective workplace relationships. Research suggests that workplaces that prioritize empathy foster better communication and collaboration. Dr. Susan David, an emotional agility expert, states, "Emotional agility is about being able to navigate life's challenges with self-acceptance, clear-sightedness, and compassion," highlighting the importance of empathy in professional settings. Furthermore, Dr. Kristin Neff, a self-compassion researcher, emphasizes that "when we treat ourselves with kindness, we are better able to connect with others," reinforcing the significance of empathy in fostering a supportive work environment. For more insights, visit Dr. Susan David's website and Dr. Kristin Neff's website.

She couldn't do her task, so her manager told her to clock out early; she questioned why.

She couldn't do her task, so her manager told her to clock out early; she questioned why.Reddit

When told to clock out for not doing her job, she claimed she needed accommodations for anxiety.

When told to clock out for not doing her job, she claimed she needed accommodations for anxiety.Reddit

To create a supportive workplace, employers should consider implementing mental health training programs. These programs can educate staff about the importance of mental health and teach them how to support colleagues facing challenges.

Additionally, fostering an open dialogue about mental health can reduce stigma and promote a culture of empathy and support.

A former coworker quit, threatened a lawsuit, and posted negatively; some employees suggest apologizing to prevent business issues.

A former coworker quit, threatened a lawsuit, and posted negatively; some employees suggest apologizing to prevent business issues.Reddit

Some employees are upset about her actions; they are unsure if she's seen as wrong in this situation.

Scroll down to see what people had to say...

Some employees are upset about her actions; they are unsure if she's seen as wrong in this situation.Reddit

Navigating Mental Health Conversations in the Workplace

Conversations around mental health in the workplace can be tricky but are essential for fostering a supportive environment. Research shows that employees who feel comfortable discussing their mental health are more likely to seek help and utilize available resources. According to Dr. Sonja Lyubomirsky, a happiness researcher, "When employees feel safe to express their mental health challenges, it not only enhances their well-being but also boosts overall productivity." Creating a culture that normalizes these discussions can lead to improved overall workplace morale, as highlighted by Dr. Adam Grant, an organizational psychologist, who states, "Open conversations about mental health can transform workplace dynamics and foster a more engaged workforce."

NTA. Anxiety doesn't excuse neglecting job duties; professionalism counts.

NTA. Anxiety doesn't excuse neglecting job duties; professionalism counts.Reddit

If it's a genuine disability, she should seek proper guidance and professional support for it.

If it's a genuine disability, she should seek proper guidance and professional support for it.Reddit

Balancing empathy and accountability is like making soap: too much lather, and you lose grip. They learned that clear policies are essential; otherwise, you might end up with a slippery situation. After all, clean business practices should leave everyone feeling fresh.

Comment down your thoughts, or share this article for all your family and friends to see!

NTA. Self-diagnosis isn't a diagnosis; accommodations shouldn't mean not doing the job and still getting paid.

NTA. Self-diagnosis isn't a diagnosis; accommodations shouldn't mean not doing the job and still getting paid.Reddit

It sounds like she's using her "condition" to manipulate; if she can't handle it, she should reconsider.

It sounds like she's using her Reddit

NTA; accommodating doesn't mean not doing the job. Clock out for personal time, then back to work.

NTA; accommodating doesn't mean not doing the job. Clock out for personal time, then back to work.Reddit

It seems suspicious that her issues only arise when avoiding tasks; NTA, especially without a doctor's note.

It seems suspicious that her issues only arise when avoiding tasks; NTA, especially without a doctor's note.Reddit

NTA. She's accommodated her employee's self-diagnosed anxiety longer than most employers would.

NTA. She's accommodated her employee's self-diagnosed anxiety longer than most employers would.Reddit

Self-diagnosis undermines those with genuine conditions, making it harder for them in workplaces.

Self-diagnosis undermines those with genuine conditions, making it harder for them in workplaces.Reddit

NTA. Fair enforcement of workplace rules requires genuine documentation, not just excuses.

NTA. Fair enforcement of workplace rules requires genuine documentation, not just excuses.Reddit

Lol, imagine a less stressful job than bathroom and trash duty at a homemade soap shop?

Lol, imagine a less stressful job than bathroom and trash duty at a homemade soap shop?Reddit

NTA. Requiring proof for medical accommodations isn't unreasonable; calling out BS isn't villainous.

NTA. Requiring proof for medical accommodations isn't unreasonable; calling out BS isn't villainous.Reddit

Psychological Analysis

This situation highlights the ongoing challenges of addressing mental health in the workplace. It's crucial for employers to recognize that mental health issues can significantly impact employee performance and morale, and fostering an open dialogue can lead to a more supportive work environment.

Analysis generated by AI

Analysis & Alternative Approaches

The intersection of mental health and workplace expectations is a nuanced topic that requires thoughtful consideration. Research emphasizes the importance of empathy and understanding in creating supportive work environments.

By fostering an open dialogue about mental health, organizations can promote well-being and enhance employee satisfaction.

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