Guys Proves Customers Who Complain Aren't Always Total Jerks
His pizza looked like it had been through a night at Fight Club.
Some customers complain just to hear themselves talk, but every now and then one of them has a point. In this case, a pizza shop got a complaint that could have turned into a headache, except the customer was more interested in helping than causing drama.
The situation started with a badly mangled pizza and a quick response from the shop, then shifted into a surprisingly calm exchange about what went wrong. What followed was the kind of customer feedback that service workers rarely forget.
By the end, the internet had plenty to say about it, and most of it was not on the side of outrage.
It started with a photo of a totally trashed pizza...

The pizza shop was quick to offer a fix...
The pizza shop was quick to offer a fix...

The customer explained he just wanted to provide some simple feedback
The customer explained he just wanted to provide some simple feedback
The internet came to praise the customer for understanding that mistakes happen, and that's okay...
The internet came to praise the customer for understanding that mistakes happen, and that's okay...
I agree with this; that pizza was gnarly.
This is the same kind of split-bill tension as when one friend confronted another over the check.
I agree with this; that pizza was gnarly.
Some people just don't get...
SO GOOD!
Some people just don't get...
We want to know, too.
Awwww
Before you judge, see what happened when he considered canceling his dad’s birthday dinner.