Newbie At Bakery Tells Experienced Coworker She Can’t Wear Same Gloves When Touching Money And Food, Gets Crucified By Other Coworkers

The hustle and bustle of a bakery brings with it the delightful aroma of freshly baked goods and the perpetual motion of workers busily managing sales, packing items, and maintaining cleanliness. But it's not just about the delectable croissants or mouth-watering pies; a bakery is also a place where hygiene should be paramount.

The personal account of a 15-year-old worker, OP, sheds light on the complexities of maintaining hygiene standards, workplace hierarchies, and interpersonal dynamics. OP, a 6-month veteran at the bakery, noticed a deviation from the standard hygiene protocol by a 9-month tenured co-worker, a 16-year-old girl.

The bakery's policy employs the use of single-use tissue papers to handle each item, ensuring that the food remains uncontaminated. However, OP observed this co-worker donning gloves at the start of her shift and wearing them throughout, flouting the cleanliness protocol.

What alarmed OP even more was watching her alternate between handling money and touching food without changing gloves or using the mandated tissues. Confronted by this breach, OP chose to address it directly, albeit politely, pointing out the discrepancy.

The co-worker's defensive response, coupled with a dismissive attitude, escalated the situation. But the real twist came later when OP discovered that she had allegedly spread an exaggerated account of their interaction, accusing him of shouting at her over the glove issue.

Now, with the majority of the bakery staff giving OP the cold shoulder based on the skewed narrative, he finds himself grappling with workplace dynamics that a simple call for proper hygiene has muddied.

OP asks:

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OP, a 6-month veteran at the bakery, noticed a deviation from the standard hygiene protocol by a 9-month tenured co-worker, a 16-year-old girl.

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OP observed this co-worker donning gloves at the start of her shift and wearing them throughout, flouting the cleanliness protocol.

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The Dynamics of Workplace Conflict

Dr. Emily Carter, a workplace psychologist from Yale University, highlights that the reactions of coworkers in this scenario reflect group dynamics and the social norms that govern behavior in shared environments.

Her research indicates that when someone challenges established norms, it often leads to defensiveness among group members, as they may feel their own beliefs are being questioned.

The concept of social identity theory explains that individuals derive part of their self-esteem from their group memberships, making them particularly sensitive to perceived threats within that group.

The real twist came later when OP discovered that she had allegedly spread an exaggerated account of their interaction

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OP has offered the following explanation for why they think they might be the asshole:

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OP should report it to the management. If no one acts, then he should go to the Health Department

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Moreover, social influence plays a significant role in how individuals react to perceived 'violations' of workplace etiquette. As noted by Dr. Jonathan Haidt, a social psychologist, "People often conform to group norms to avoid social ostracism, even when they personally disagree." This tendency can lead to a cycle where individuals feel compelled to criticize those who step outside the norm, creating an environment of hostility rather than support. Furthermore, Dr. Michele Gelfand, a cultural psychologist, emphasizes that "when norms are violated, the social backlash can be intense, fostering a culture of fear rather than collaboration."

OP is very responsible for a 15yo

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Many customers never come back after seeing something like this

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This is absolutely true:

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Navigating Workplace Etiquette

It’s crucial for workplaces to foster an environment where open dialogue about concerns can occur without fear of backlash. Research suggests that implementing regular team-building exercises can improve communication and reduce the likelihood of conflict.

Creating policies that allow for anonymous feedback can also help address grievances before they escalate to public confrontations.

People who work with money know that it is filthy and a health hazard

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This Redditor agrees:

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The bottom line is:

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Furthermore, encouraging empathy among coworkers can shift the focus from compliance to understanding. Psychological studies show that when individuals are encouraged to consider the perspectives of others, the likelihood of conflict decreases.

For instance, a program that educates employees about the psychological aspects of their colleagues' behaviors can enhance team cohesion and reduce friction.

It is disheartening to see that a call for basic cleanliness can devolve into personal conflicts and tarnished reputations. OP's commitment to ensuring that customers receive untainted products is commendable and shows a sense of responsibility that goes beyond his years.

The co-worker's decision to not only flout hygiene standards but also to twist the narrative demonstrates a worrying lack of both professional and personal integrity. OP was in the right.

It's crucial that young workers understand the importance of hygiene in food service, and it's equally vital for them to communicate concerns without fear of ostracization. The bakery management, too, should step in, ensuring protocols are followed and that a culture of gossip doesn't overshadow what's truly important: serving safe, delicious food to customers.

The Role of Communication

Effective communication strategies are essential in resolving conflicts like the one described. According to conflict resolution research, active listening and expressing feelings without blame can help de-escalate tensions.

Workplaces can benefit from training on nonviolent communication techniques, which emphasize expressing needs and feelings without resorting to accusations, fostering a more supportive atmosphere.

Psychological Analysis

This situation illustrates how quickly group dynamics can shift in response to perceived threats to social norms. It's essential for team members to remember that constructive dialogue can often lead to better understanding and collaboration, rather than defensiveness and criticism.

Analysis generated by AI

Analysis & Alternative Approaches

In summary, understanding the dynamics of workplace interactions is vital for maintaining a healthy environment. Research from multiple institutions underscores the significance of empathy, communication, and conflict resolution strategies in mitigating tensions.

As studies consistently show, creating a culture of openness and understanding can transform how teams navigate disagreements, ultimately leading to a more harmonious workplace.