Retail And Food Workers Are Sharing Their Worst Experiences With Customers From Hell
Why are people so darn rude?
Working with people isn’t easy, and everyone who works with the public is extremely underpaid – no matter how much they earn. Whoever first said, "The customer is always right" apparently wasn’t working directly with customers.
Or maybe people were nicer back then… Anyway, rude and insensitive individuals use this mantra to justify their actions, believing it allows them to act like complete idiots toward those who are serving them. As a rule, these individuals are insignificant in their workplace or home, but they use this opportunity to live out their fantasies of domination and make themselves feel important.
And they do this without any inhibitions or consideration for others. Twitter users created a thread to share their worst experiences with rude customers, and we have selected some of the “best.”
1.
SqueaksPlays2.
JoltStudios3.
decentbirthday
4.
Moonpie_Luna
5.
DietSoDuhx
6.
ArawnNox
This is not the first time, and unfortunately not the last time, we will read about rude and entitled customers. But is there an explanation for this type of behavior?
American consumer philosophy aims to make customers feel special, and some people come to expect it. One article implies that "They feel like they have a right to act however they want towards others until they're appeased—which winds up isolating the consumer and shaping their view of the world as 'me against them.'"
This type of disrespectful behavior is associated with an entitlement mindset, which essentially screams "Me!" in most daily life situations. Psychoanalysts say it is exhibited as an exaggerated sense of self-importance, a lack of awareness of others, and a reluctance to compromise.
7.
Juris_Sequoia
8.
lucipurrrrr666
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notsuohsports
10.
Glaciaca
In the foodservice industry, terrible customer conduct is often linked to attitude problems and blatant disrespect. However, Dr. Ramani Durvasula, a clinical psychologist, notes that "entitled behavior from customers can have severe implications for service workers, leading to increased stress and burnout" on her website drramani.com. Furthermore, she explains that "service workers frequently report feelings of dehumanization and emotional exhaustion as a direct result of dealing with difficult patrons." So, is the customer always right?
11.
Gluonsrule
12.
teastainedtears
13.
suonoita
14.
djinnantonnix
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lucipurrrrr666
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OMGKaren_
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queer_hellenic
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Leesybug527
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villagethot
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Caramalameet
21.
MoodyBoolicious
22.
StormAnnV
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its_justliz
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MusicalShyGuy
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NopedTheFuckOut
26.
AbbieDavy
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97_ibraheem
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jmadfour
29.
Kitsulie
30.
yikesmary
31.
KiIIersound
32.
NellyBelle3379
33.
yeoldwalrus
A college student named Palmer, who goes by the Twitter handle Decent Pigeon, recently posted a tweet about delivering Grubhub to a demanding customer that went viral, garnering 374.2K likes and 58.7K retweets. Creating content for Twitter wasn’t his only job – he also worked for DoorDash and Grubhub for three years…
“The funniest part of the industry is that when a customer is mad, they have (on a couple of occasions) tried to degrade me based on my job title, the ‘service industry worker,’” Palmer says. “It’s almost like I only do it on the side while I study in college to get another job.”
“I’ve encountered tons of amazing people in the industry, so why chalk it down to just their job title?” Palmer continued. “Cliché, but people just need to learn to respect one another.”
This viral post showed that Palmer is not alone, “and that I am not cursed with all the psychos of the industry.” He added that none of the stories shocked him because “many customers in the service industry are extremely entitled and rude.”
