"Don't Try to Bait and Switch': Instacart Shopper Uses a Video to Prove That Customer Lied About Not Receiving a $500 Order
"If I didn’t have proof of this video, I wouldn’t have gotten my money"
Some people don’t just place an Instacart order and hope for the best, they try to rewrite the ending. In a clip shared by shopper Aria Grayson, you see her loading up a huge haul, and then you see the whole situation get messy fast. And for viewers watching her handle all that weight and volume, it’s not just “oops, sorry,” it’s the idea that someone is trying to pin a massive loss on the person doing the shopping.
Now the comments are exploding over what Instacart puts on its shoppers, and whether Aria’s proof is the only thing that keeps this kind of scam from sticking.
Aria Grayson (@argograyson) is shown shopping and loading a large Instacart order. A voiceover tells the viewer that the footage was helpful in disproving a customer’s complaint that they had not received a $500 order.
Aria Grayson is shown shopping and loading that large Instacart order, and the voiceover makes it clear the customer’s story didn’t match what the footage shows.
That’s when the comment section turns into a full-on debate, with shoppers saying Instacart always seems to blame the shopper, especially in cases like this $500 “not received” claim.
Viewers expressed their frustration on the shopper’s behalf, with some suggesting that the delivery service does not seem to be doing enough to support their shoppers in cases like the one shared.
“I’m a shopper, and Instacart does not support their shoppers—I feel you...” one commenter wrote.“Instacart ALWAYS puts the blame on the shopper,” another user alleged. “ALWAYS.”“Instacart treats us like trash. I’m considering applying for SHIPT; people there seem happier,” a third added.Others remarked on the size of the order and the strain on the shopper to complete it, all to claim that it wasn’t received.
“That’s sad. If I know I’m going to shop like this, I’ll go to the store or ask somebody who has the time, smh,” one commenter wrote.“I can’t imagine doing this to someone,” a second stated. “Even when they mess up, I give a perfect review and a 20% tip because, hey, people have bad days.”“I don’t think I’ve ever had a bad experience with a shopper using Instacart,” a third claimed. “The produce picks are phenomenal. It’s awful that there are people who are trying to screw over those who are just trying to make a living.”Viewers also zero in on the sheer size of the order, arguing that completing something like that is already a lot, then adding a lie on top makes it feel downright cruel.
An Instacart driver in the United States earns, on average, $13.88 per hour. However, this number can range from $7.25 to $25.59, depending on the area and city in which the driver is making deliveries. This means that, over the course of an 8-hour shift, a driver can expect to earn a minimum of $111.
Nobody wants to work a long Instacart shift just to have a $500 order blamed on them.
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