10 Ex-Victoria's Secret Employees Share The Top Things They Want You To Know About The Store

Working at Victoria's Secret may look easy, but don't be fooled. The store's employees are actually very well-trained, and they want you to know it!

The store was initially established to ensure that people could feel comfortable shopping for their most intimate items. Since 1977, Victoria's Secret has become the go-to destination for lingerie shopping.

The company has launched the careers of many well-known supermodels and employs thousands of people in its retail stores. Keep scrolling to discover what ten former employees want you to know about their experiences with the company.

#10 Employees are highly trained in all areas.

“Whether you’re someone who has had a mastectomy, someone who is transitioning, or someone who is getting a bra for the first time, that’s what we’re here for, and that’s why we do our jobs.”

#9 They can suggest other retailers.

Victoria's Secret is by far the most popular lingerie retailer in the United States. However, if they cannot assist you with your specific needs or sizes, they are encouraged to suggest another retailer.

#8 Looks used to be the most important asset.

In the past, Victoria's Secret was known for promoting extremely thin models. Consequently, they would also hire very thin employees to work in their stores.

Those days are over, but one former employee reflects on this era:

"They would hire someone pretty over someone smart or capable. It was definitely part of the 'fantasy.'"

#7 They know how to deal with partners.

Most husbands and boyfriends don't know their girlfriend's lingerie size. Therefore, employees often suggest different gifts, such as body lotions, sprays, or gift cards.

#6 Employees want their customers to feel as comfortable as possible, but they also appreciate respect.

“She took it and flossed her teeth with it in front of me. I was like, 'No!' It’s so gross.”

#5 They are rewarded.

Employees enjoy some nice perks, including decent pay and paid leave—something highly valued and hard to find for retail workers.

#4 Holidays can be insane.

“I’ve literally seen grandmas punch each other in the face.”

#3 Employees have to approach you and offer help.

Here's a good tip.

“A good trick if you don’t want help is to remember the name of the person who introduced themselves to you. So if the first person says, 'Hi, my name is Stephanie,' and then two or three more people come and ask, 'Do you need more help?' just say, 'Stephanie’s helping me, thank you,' and they will leave you alone.”

#2 They smell pretty for a reason.

Employees are required to spray the store with their body spray. They will often try to sell you whichever scent is wafting through the store that day.

#1 A lot of items are "damaged out."

Customers often attempt to return ruined items or damage items while trying them on in the store.

“The worst part was having to damage out [retail speak for taking an irreparable item out of circulation] underwear that girls had tried on without leaving their own underwear on.”