Wedding Photographer Cancels The Night Before Her Client's Big Day, Gets Praise Online For Doing So

It was a strange situation, and it was never her fault in the first place.

A wedding photographer thought she had everything lined up for a big client, until the bride stopped responding and the venue details never came through. What started as a routine booking turned into a last-minute standoff, with the photographer trying to get basic information before the wedding day arrived.

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Shayla, a wedding photographer from Arkansas, said she kept reaching out, even sending a Starbucks gift card in case the bride was overwhelmed by planning. But after calls, texts, and emails went unanswered, she made a decision the night before the ceremony that set off a wave of reactions online.

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By the next day, the bride was finally upset, and the internet had plenty to say about it. Read on.

Shayla, a wedding photographer from Arkansas, shared her story online about a certain sticky situation she encountered with a client some time ago. Her video explaining what happened has gone viral, and people are backing her up.

Shayla, a wedding photographer from Arkansas, shared her story online about a certain sticky situation she encountered with a client some time ago. Her video explaining what happened has gone viral, and people are backing her up.shaylamherrington
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She apparently canceled on a bride the night before their wedding day.

She apparently canceled on a bride the night before their wedding day.shaylamherrington
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Everything was fine at first—they sorted out all the preliminary details, and the only uncertain aspect was the venue for the event.

Everything was fine at first—they sorted out all the preliminary details, and the only uncertain aspect was the venue for the event.shaylamherrington

The bride went ahead and booked her, so everything seemed great at first...

The bride went ahead and booked her, so everything seemed great at first...shaylamherrington

Shayla sends her clients a questionnaire to gather all the important details, so she can properly document the whole event.

Shayla sends her clients a questionnaire to gather all the important details, so she can properly document the whole event.shaylamherrington

However, when she sent the bride her questionnaire, the client did not respond as quickly as Shayla had anticipated.

However, when she sent the bride her questionnaire, the client did not respond as quickly as Shayla had anticipated.shaylamherrington

Out of kindness, Shayla even sent the bride a Starbucks gift card—just in case she was too stressed with the whole wedding planning.

Out of kindness, Shayla even sent the bride a Starbucks gift card—just in case she was too stressed with the whole wedding planning.shaylamherrington

But even after that, she still received no response from the bride. She tried calling, emailing, and texting her further, but alas, there was no response at all.

But even after that, she still received no response from the bride. She tried calling, emailing, and texting her further, but alas, there was no response at all.shaylamherrington

That silence made the situation a lot messier.

Then came the night before the wedding date, and the bride still hadn't responded.

Then came the night before the wedding date, and the bride still hadn't responded.shaylamherrington

She had paid the deposit, but Shayla decided to cancel her gig simply because she had no idea where the wedding was going to be held.

She had paid the deposit, but Shayla decided to cancel her gig simply because she had no idea where the wedding was going to be held.shaylamherrington

The next day (the big day), the bride finally responded—and naturally, she got angry at Shayla for being "unprofessional."

The next day (the big day), the bride finally responded—and naturally, she got angry at Shayla for being "unprofessional."shaylamherrington

Take a look at the full video of Shayla explaining what happened:

People online were quick to weigh in.

This is similar to the struggle in the case where someone chose a pet sitter over helping a struggling friend.

Here's what people have to say:

Here's what people have to say:

Right?! The photographer was too kind.

Right?! The photographer was too kind.

The logic flew way over the clients' heads.

The logic flew way over the clients' heads.

And yet she acts like the victim. Facepalm.

And yet she acts like the victim. Facepalm.

More commenters kept piling on.

That was a mistake on her part, but still!

That was a mistake on her part, but still!

Again, she was too kind!

Again, she was too kind!

Might've been the better term.

Might've been the better term.

Some even started tossing out their own ideas.

Here's a great suggestion:

Here's a great suggestion:

Some people asked for some tutorials:

Some people asked for some tutorials:

Fight fire with fire.

Fight fire with fire.

And she thought she was in the right!

And she thought she was in the right!

There's no question that brides can be too stressed to handle other matters during their big day, but they must also respect the professionals they're hiring because it isn't easy work either. Who do you think is at fault here?

Comment down your thoughts or share this article for all your family and friends to see!

Was she wrong to put her foot down?

Before you judge, see whether a friend should pay after backing out of vacation costs last minute in this “WIBTA” vacation cost showdown.

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