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Contractor Smashed A Newly Renovated Bathroom Because Client Refused To Pay The Balance

The changes in her bathroom were not the new look she was hoping for.

Contractor Smashed A Newly Renovated Bathroom Because Client Refused To Pay The Balance

Contractor disputes can turn messy fast, especially when money, unfinished work, and a damaged home all collide. In this case, Amber Trucke says a bathroom remodel went from routine to chaotic after she held back the final payment.

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Trucke had hired a remodeling company to update her shower, but she wanted to inspect the work before paying the remaining balance. That disagreement quickly escalated into messages, accusations, and a threat to take back unpaid materials, which set the stage for an even bigger confrontation.

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Then the contractor returned and the bathroom ended up in pieces. Read on.

The video of this contractor demolishing Amber Trucke's shower after being hired to remodel it went viral.

The video of this contractor demolishing Amber Trucke's shower after being hired to remodel it went viral.Amber Trucke
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It even made it to the news.

It even made it to the news.Amber Trucke
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Amber Trucke sought services from Terry James Gregory and Jordan Cazares of Dream Home Remodels when she decided to remodel her shower.

Amber Trucke sought services from Terry James Gregory and Jordan Cazares of Dream Home Remodels when she decided to remodel her shower.YouTube video screenshot from NewsChannel 13

She had paid part of the balance but wanted to see if the shower was working before paying the rest.

She had paid part of the balance but wanted to see if the shower was working before paying the rest.Amber Trucke

That decision is where everything started to unravel.

This is when the contractor got mad and went back to her house to smash the tiles off the walls.

This is when the contractor got mad and went back to her house to smash the tiles off the walls.YouTube video screenshot from NewsChannel 13

Here are the screenshots of their conversation.

Here are the screenshots of their conversation.Amber Trucke

Jordan justified what they did and what they did not agree on. Amber insisted on not paying until she saw everything was done well and pointed out that the project was overdue.

Jordan justified what they did and what they did not agree on. Amber insisted on not paying until she saw everything was done well and pointed out that the project was overdue.Amber Trucke

Amber got her dad's opinion regarding the situation, and he agreed with her.

Amber got her dad's opinion regarding the situation, and he agreed with her.Amber Trucke

Both sides kept digging in as the messages piled up.

Amber started calling out the bad business practices Jordan was exhibiting while he was listing the extra labor they did.

Amber started calling out the bad business practices Jordan was exhibiting while he was listing the extra labor they did.Amber Trucke

Amber stood firm on her statement to only pay when she saw everything was working when she got home.

Amber stood firm on her statement to only pay when she saw everything was working when she got home.Amber Trucke

This also echoes the question of asking a sister to cover rent after leaving an apartment in disarray.

The argument continued, and Jordan refused to share receipts and details about Amber's orders.

The argument continued, and Jordan refused to share receipts and details about Amber's orders.Amber Trucke

Then she was informed that the workers were on their way to repossess the materials they used and were let in.

Then she was informed that the workers were on their way to repossess the materials they used and were let in.Amber Trucke

Amber then shared how everything looked when the project was still in progress.

Amber then shared how everything looked when the project was still in progress.Amber Trucke

Here are the unpolished repairs on the ceiling.

Here are the unpolished repairs on the ceiling.Amber Trucke

The window was one of the main issues for Amber.

The window was one of the main issues for Amber.Amber Trucke

Amber also wanted to see the project finished first since she'd seen some work she wasn't satisfied with while it was in progress.

Amber also wanted to see the project finished first since she'd seen some work she wasn't satisfied with while it was in progress.Amber Trucke

There was a misunderstanding, though, and Amber wanted to only postpone the payment and not run out on them.

There was a misunderstanding, though, and Amber wanted to only postpone the payment and not run out on them.Amber Trucke

The comment section did not exactly settle the debate.

There were comments following the thread, and some sympathized with the contractor.

There were comments following the thread, and some sympathized with the contractor.NyCarp718

While others sided with Amber.

While others sided with Amber.domtat42

Amber's attempt to delay her payment is seen by others as disrespectful to the labor they did.

Amber's attempt to delay her payment is seen by others as disrespectful to the labor they did.manifestedson

The contractor's reaction might not be justified in court.

The contractor's reaction might not be justified in court.BlaccL

Regarding telling Amber that it was their property, although it was installed, it hasn't been paid for yet; she still owns it according to the law.

Regarding telling Amber that it was their property, although it was installed, it hasn't been paid for yet; she still owns it according to the law.mikeythefireman

But many disagree with that thought too.

But many disagree with that thought too.10LBers

According to this user, the contractor was only taking back what was his.

According to this user, the contractor was only taking back what was his.gavincent

This user, on the other hand, suggested a more legal option for Jordan to pursue.

This user, on the other hand, suggested a more legal option for Jordan to pursue.socaliguy1981

The work of the contractor is also one aspect that was criticized.

The work of the contractor is also one aspect that was criticized.Medeya

The opinions on who was right or wrong are unclear, given the number of comments the story received. There were justifiable points on each side and points that didn't help their case.

Moreover, it would be better if they could reach an amicable decision. Which side do you think was right, and which side do you think should apologize?

Nobody wins when a bathroom ends up destroyed.

If you thought Amber Trucke got the worst of it, see what happened when a roommate threw a party and still missed rent: AITA for demanding timely payment.

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