Heroes Don't Always Wear Capes, Sometimes They Wear UPS Uniforms
Some delivery drivers are going above and beyond to ensure we receive our packages on time, no matter what!
Holiday deliveries can turn into a waiting game fast, especially when the weather is bad and the driveway looks more like a skating rink than a path to the door. In this case, one UPS driver did not stop at the curb and call it a day.
Security camera footage captured the moment he worked to get a package up an icy driveway, and the clip quickly spread after Walt Gorczowski uploaded it to YouTube. The story is simple, but the effort behind it is hard to miss.
One delivery turned into a small viral reminder that some drivers really do go the extra mile.
“I heard the UPS truck pull up, so I opened the garage and told him to just leave the package at the sidewalk, and I’d figure out a way to get it,” Gorczowski said.
“But he insisted on getting it to me. Above and beyond… this guy is awesome.”
A UPS representative said, “UPS employees are known for their dedication to serving their customers. Sometimes, as shown in this video, UPS drivers get a little creative with how they make their deliveries in challenging circumstances.”
“Between Thanksgiving and Christmas in 2019, we estimate UPS will deliver more than 32 million packages per day in the U.S. and around the world, an increase of 60% over our normal daily volume,” the representative explained.
So, how do they handle it? “We flex the UPS network with highly automated capacity, advanced operational and customer technologies, 100,000 seasonal employees, and by collaborating with our customers on strategies that match capacity to their needs throughout the holiday season.”
UPS observes Christmas Day and New Year’s Day, which means they are technically closed. However, they do offer the Express Critical service, which operates during all holidays for those of us who need something urgently delivered on those days.
Here's how people reacted to the UPS hero.
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